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Category:
Language:
English
Total Size:
1.9 GB
Info Hash:
01BD714FE227A4F6F9E0A338CE0D4001CD4D1EFE
Added By:
Added:
Oct. 16, 2023, 7:51 p.m.
Stats:
|
(Last updated: May 19, 2025, 1:58 p.m.)
| File | Size |
|---|---|
| Get Bonus Downloads Here.url | 182 bytes |
| 1. Type of Technologies used in Support Center.mp4 | 85.3 MB |
| 2. Type of Support Channels used in Support Center.mp4 | 150.7 MB |
| 3. 10 Best Customer Support software.mp4 | 53.1 MB |
| 4. Case Study 1 Selecting the Helpdesk Technology Process to gain insights.mp4 | 443.0 MB |
| 4.1 Finance - Bulding Business Case Zendesk.xlsx | 317.5 KB |
| 5. Case Study 2 Use Score Card to select Support Help Desk Vendor.mp4 | 471.2 MB |
| 5.1 Technology - Customer_Support_Tool_Scorecard.xlsx | 102.8 KB |
| 6. Section 1 Assignment.mp4 | 26.8 MB |
| 7. Section 1.html | 148 bytes |
| 1. Role Customer Support Manager & KPI in Financial Management.mp4 | 88.4 MB |
| 2. Case Study 3 How to Prepare a Business case for Help Desk system.mp4 | 300.1 MB |
| 3. Case Study 4 How to Prepare a Business case for Support Quality Tool.mp4 | 113.1 MB |
| 4. Case Study 5 How to prepare Support Budget and understand Cost Per Ticket.mp4 | 226.0 MB |
| 4.1 Finance - Anticipated Support Budget.xlsx | 187.9 KB |
| 5. Section 2 Assignment.mp4 | 32.3 MB |
| 6. Section 2.html | 148 bytes |
| Bonus Resources.txt | 386 bytes |
Name
DL
Uploader
Size
S/L
Added
-
1.9 GB
[0
/
17]
2023-10-16
| Uploaded by FreeCourseWeb | Size 1.9 GB | Health [ 0 /17 ] | Added 2023-10-16 |
-
2.6 MB
[17
/
43]
2023-10-27
| Uploaded by DsignOptimal | Size 2.6 MB | Health [ 17 /43 ] | Added 2023-10-27 |
-
487.5 MB
[0
/
0]
2023-10-28
| Uploaded by freecoursewb | Size 487.5 MB | Health [ 0 /0 ] | Added 2023-10-28 |
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487.5 MB
[0
/
1]
2023-10-28
| Uploaded by freecoursewb | Size 487.5 MB | Health [ 0 /1 ] | Added 2023-10-28 |
-
10.9 MB
[3
/
0]
2024-01-08
| Uploaded by FreeCourseWeb | Size 10.9 MB | Health [ 3 /0 ] | Added 2024-01-08 |
NOTE
SOURCE: Customer Support Technology and Finance DevCourseWeb
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